Quotes, Orders, Payment, and Shipping
How the Order Process Works
DreamHaven Baby is a small (tiny!) little business. Since our orders are almost entirely
custom orders for small amounts, it is not currently feasible or practical for us to offer an online shopping
cart system.
The order process at DreamHaven Baby generally works like this:
- Get a quote. Except for legwarmers, prices for our products vary depending on the complexity
of the project, the fabric selected, and the amounts of fabric needed. You can get a quote for your
desired product by emailing us at
 with details about what you'd like
to order.
If you aren't sure about all the details, that's fine -- we can talk through the options with you.
If you have a pretty good idea of exactly what
you want, this generally takes a day or two; if you only have a vague idea or need to narrow down
from lots of choices or would like some custon fabric shopping, it'll take longer.
- Place your order. If you're ordering legwarmers only, you can skip right to this step. Otherwise,
you'll get a quote and then write back to let us know you want to go ahead with your order. We will send
you an invoice via PayPal detailing the product(s) we'll be making for you; you should look over the invoice and
let us know if we've misinterpreted anything before paying. The invoice will also list the date you can
expect your product to ship by.
- We make it for you. Once we receive your payment, we start cutting and sewing. If we have
questions along the way we'll let you know, but ususally not. If you ordered a baby carrier and paid via PayPal,
you'll get an automatic notice when we print the shipping label. Otherwise we'll email you personally when your
order ships.
- Receive your order! Baby carriers sent to US addresses will be sent via USPS Priority Mail;
smaller, single products generally ship via USPS First Class mail. Orders sent to US addresses typicall arrive within 2-5 days.
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